NHTSA Complaint #10794805 — 2006 MAZDA MAZDA3
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 10794805 |
| Vehicle | 2006 MAZDA MAZDA3 |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 95,100 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TN |
Consumer Description
I WAS DRIVING ON THE INTERSTATE WHEN ALL OF THE SUDDEN MY CAR WENT FROM 5TH GEAR TO NEUTRAL...THE CAR JERKED/BUCKED AND I WAS THROWN INTO THE LANE NEXT TO ME. THANK GOODNESS I DID NOT HIT ANYONE ELSE OR CAUSE AN ACCIDENT. EVEN DRIVING IN TOWN THE CAR DOES NOT GET INTO GEAR LIKE IT SHOULD AND STALLS OUT THEN BUCKS ABRUPTLY. THE AT LIGHT FLASHES AND ENGINE LIGHT CAME ON. HAD THE CAR DIAGNOSED BY 3 DIFFERENT SHOPS AND THE DEALER AND WAS TOLD IT WAS THE TCM (TRANSMISSION CONTROL MODULE). MY 2006 MAZDA3 HAS BEEN MAINTAINED EXTREMELY WELL AND ALWAYS SERVICED WHEN SUGGESTED. I JUST HIT 95K MILES. I HAVE NOT HAD ANY OTHER PROBLEMS BESIDES THIS ONE. I'M EXTREMELY CONCERNED FOR MY SAFETY WHEN THIS PROBLEM HAPPENS WITH THE TRANSMISSION SO I HAVE TRIED TO GET IT FIXED PROMPTLY BUT NONE OF THE AUTO SHOPS CAN ORDER THIS PART. THEY ALL HAVE TOLD ME IT'S ON "BACK ORDER". EVEN THE DEALER IS NOT ABLE TO GET THIS PART FOR ME. IT'S BEEN 3 WEEKS NOW SINCE MY CAR STARTED HAVING THIS PROBLEM AND I'VE HAD TO GET A RENTAL CAR TO GET TO WORK SINCE IT'S UNSAFE TO DRIVE MY CAR. I'M VERY DISAPPOINTED THAT MAZDA CAN'T SEEM TO TAKE CARE OF THIS ISSUE. ALL THE AUTO SHOPS I'VE SPOKE TO INCLUDING MY LOCAL DEALER HAVE SAID THIS TCM PART IS THE MOST COMMON COMPLAINT AND PROBLEM FOR THIS MODEL. IF THIS IS SO COMMON WHY CAN THEY NOT GET THE PART NECESSARY TO FIX THE PROBLEM? AND WHY HAS THIS PART NOT BEEN RECALLED BY MAZDA?... ARE THEY NOT CONCERNED ABOUT THE SAFETY OF THEIR DRIVERS?... I CANNOT KEEP PAYING FOR A RENTAL CAR ESPECIALLY WHEN I'M GOING TO HAVE TO SPEND A TON TO HAVE THIS PART FIXED ONCE THE PART IS ACTUALLY AVAILABLE. I WANT TO KNOW WHAT CAN BE DONE ABOUT THIS? I THOUGHT I HAD A RELIABLE CAR FROM A RELIABLE AND DEPENDABLE MAKER BUT NOW I'M WORRIED I MADE A MISTAKE PURCHASING THIS CAR.
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