NHTSA Complaint #10794694 — 2002 FORD WINDSTAR

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. WHILE DRIVING AT APPROXIMATELY 50 MPH, THE VEHICLE DECELERATED AND FAILED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED AFTER THE VEHICLE WAS TAKEN TO THE DEALER TO BE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN THE MANUFACTURER RECALL RELATED TO THE POWER TRAIN. THE FAILURE MILEAGE WAS 134,000.