NHTSA Complaint #10794497 — 2008 GMC CANYON

[XXX] [XXX] WICHITA KANSAS 67203 RETIRED [XXX]@YAHOO.COM [XXX] HIGHWAY MESSAGE: ANYTHING ON GENERAL MOTORS USE OF THE PASS2 SECURITY SYSTEM, IT RANDOMLY WILL NOT "READ THE KEY", AT WHICH POINT YOU MUST WAIT 15 MIN. TO TRY AGAIN. HAVE TALKED TO 2 OTHER PEOPLE WITH THE SAME ISSUE IN THE LAST MONTH IN MY AREA. TALKED WITH MY LOCAL DEALER AND ALL THEY WOULD OFFER IS TO REPLACE THE IGNITION SWITCH, AT MY EXPENSE OF COURSE. DEALER STATED THAT THEY WERE AWARE (GM) OF IT AS THEY ARE NOW ON SECURITY SYSTEM PASS4. THIS COULD BECOME A SAFETY ISSUE IF THE VEHICLE WOULD NOT START AND WAS IN A SUDDENLY HAZARDOUS AREA. DEALER OFFERED TO ASSESS MY VEHICLE, PROBLEM IT MAY NOT HAPPEN AGAIN FOR ANOTHER MONTH OR MORE, ALTHOUGH IT HAPPENED TO ME ON THE 9TH OF NOVEMBER 2015 AND AGAIN ON THE 11TH. CAN'T REALLY AFFORD TO BE WITHOUT MY VEHICLE FOR THAT LONG. MY VEHICLE IS A 2008 GMC CANYON. THE VEHICLE WAS STATIONARY, IT HAS HAPPENED A TOTAL OF 6 TIMES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB