NHTSA Complaint #10791776 — 2011 CHEVROLET TRAVERSE

TOOK VEHICLE IN FOR OIL CHANGE AT HAROLD CHEVROLET DEALER IN ANGOLA, INDIANA IN JULY 2015. WAS TOLD THAT THE "POWER STEERING BOX" WAS LEAKING AND GIVEN A PRICE QUOTE OF OVER $1800 FOR PARTS AND LABOR TO FIX. WAS ALSO TOLD THAT MULTIPLE OWNERS ARE HAVING THIS ISSUE BUT GM IS DOING NOTHING. TOOK IT TO LOCAL SHOP WHO REPLACED RACK AND PINIONS, PLUS ALIGNMENT COSTING $1025. DURING RESEARCH ONLINE, HUNDREDS OF 2009-2011 TRAVERSE OWNERS ARE HAVING THIS ISSUE. AS OF NOVEMBER 15, 2015 IT BECAME HARD TO TURN WHEEL RANDOMLY AT LOW SPEEDS UNLESS APPLYING ACCELERATION. APPEARS IT MAY BE THE PUMP THAT THEY ISSUED A "CONCERN" FOR. I FEEL THE WHOLE POWER STEERING SYSTEM NEEDS REPLACED, AT GM'S EXPENSE. THIS IS A SERIOUS SAFETY HAZARD FOR MYSELF, FAMILY, AND OTHER PEOPLE ON THE ROAD. A VEHICLE ONLY 4-6YEARS OLD SHOULD NOT BE HAVING THESE ISSUES-- IT IS OBVIOUSLY FAULTY PARTS AND/OR PRODUCTION.