NHTSA Complaint #10790728 — 2014 VOLKSWAGEN PASSAT SERVICE BRAKES

Complaint Details

ODI Number	10790728
Vehicle	2014 VOLKSWAGEN PASSAT
Component	SERVICE BRAKES
Date of Incident	November 13, 2015
Date Filed	November 16, 2015
Mileage	30,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

EXCESS VIBRATIONS WHILE BRAKING ON VEHICLE WITH 30K MILES. DEALER CLAIMS THAT ISSUE IS IN THE BREAKING SYSTEM, PROBABLY DEFORMATION OF ROTOR CAUSING UNSAFE AND EXCESS VIBRATIONS WHILE BREAKING. THE VIBRATION IS BIG ENOUGH TO MOVE THE STEERING WHILE BREAKING CAUSING SAFETY ISSUES. THIS IS NOT NORMAL FOR A CAR WITH LOW MILEAGE. PROBABLY ROTOR DESIGN NOT GOOD ENOUGH FOR ROAD CONDITIONS AT US.

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