NHTSA Complaint #10790603 — 2003 SATURN ION

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10790603
Vehicle	2003 SATURN ION
Component	ELECTRICAL SYSTEM
Date of Incident	November 12, 2013
Date Filed	November 16, 2015
Mileage	90,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT THE IGNITION KEY FAILED TO TURN INTO THE OFF POSITION AFTER NUMEROUS ATTEMPTS. THE COVER UNDERNEATH THE LOWER STEERING COLUMN WAS REMOVED TO ACCESS A SPRING WHICH WAS TURNED IN A BACKWARD AND FORWARD MOTION IN ORDER TO TURN THE ENGINE OFF. THE VEHICLE WAS TAKEN TO THE DEALER ON THREE SEPARATE OCCASIONS. THE IGNITION TUMBLERS AND GEAR SHIFT SENSOR WERE REPLACED. IN ADDITION, A NEW IGNITION KEY WAS PROVIDED. THE FAILURE PERSISTED AFTER THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. *BF CONSUMER STATED VEHICLE WAS NEVER REPAIRED AND HAS BEEN SOLD.*JB

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