NHTSA Complaint #10790443 — 2015 HONDA CTX700

MY VEHICLE IS A HONDA MOTORCYCLE WITH AN AUTOMATIC TRANSMISSION (DCT). WHEN COMING TO FULL STOP, THE MOTORCYCLE NORMALLY GOES INTO LOW IDLE, WHICH DISENGAGES THE CLUTCH. ON THIS OCCASION, THE MOTORCYCLE STAYED IN HIGH IDLE AND TRIED TO SURGE FORWARD. I WAS ABLE TO STOP THE SURGE BY USING THE HAND BRAKE. I PULLED OVER TO THE SIDE OF THE ROAD, TURNED OFF THE ENGINE, AND RESTARTED THE MOTORCYCLE. AFTER RESTARTING THE ENGINE I WAS NOT ABLE TO SHIFT OUT OF NEUTRAL. I BELIEVE THAT WAS BECAUSE THE IDLE WAS STILL TOO HIGH. I HAD THE MOTORCYCLE TOWED TO THE DEALERSHIP AND, AFTER GETTING THERE, TRIED AGAIN AND AT THAT TIME I WAS ABLE TO SHIFT OUT OF NEUTRAL. I CHECKED ONLINE (ESPECIALLY WWW.CTX700FORUM.COM) AND FOUND THAT SEVERAL OTHER OWNERS HAVE HAD THIS PROBLEM (SEE ESPECIALLY HTTP://WWW.CTX700FORUM.COM/FORUM/WARRANTY-SERVICE-ISSUES/23730-DCT-STUCK-NEUTRAL.HTML). THIS HIGH IDLE, LEADING TO A SURGE FORWARD WHEN STOPPED AT AN INTERSECTION, IS A POTENTIALLY VERY DANGEROUS PROBLEM.