NHTSA Complaint #10790420 — 2011 CHEVROLET CRUZE ELECTRONIC STABILITY CONTROL (ESC)

Complaint Details

ODI Number	10790420
Vehicle	2011 CHEVROLET CRUZE
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	November 14, 2015
Date Filed	November 14, 2015
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

STABILITY TRAC AND TRACTION CONTROL LIGHT APPEARS, VEHICLE EXPERIENCES IMMEDIATE LOSS OF POWER. EXPERIENCED WHILE DRIVING ON FREEWAY ATTEMPTING TO CHANGE LANES. DUE TO THE SUDDEN LOSS OF POWER I WAS NEARLY STRUCK BY A BIG RIG. DEALER CAN NOT IDENTIFY CODES ONLY CODE THAT APPEARED WAS PO171,FUEL TRIM LEAN CODE WAS ADDRESSED BY DEALER, DEALER CLAIMS ORIGINAL COMPLAINT WAS TIED TO THE P0171 CODE. WHILE DRIVING HOME EXPERIENCED SUDDEN LOSS OF POWER AND ROUGH SHIFTING. NO WARNING LIGHTS OR INDICATORS APPEARED. VEHICLE SMELLS LIKE BURNT OIL, AND NOTICED A LOUD TICKING NOISE. NOTIFIED DEALER AND WAS TOLD IT IS NORMAL VEHICLE WILL BE FINE AFTER 400 MILES OF DRIVING. MY FAMILIES LIFE WILL BE PLACED IN JEAPORDY FOR THE NEXT 400 MILES. THE UNRESPONSIVE ACCELERATION AND SUDDEN LOSS OF POWER IS A SERIOUS SAFETY ISSUE.

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