NHTSA Complaint #10790087 — 2010 RAM 2500

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	10790087
Vehicle	2010 RAM 2500
Component	UNKNOWN OR OTHER
Date of Incident	September 20, 2013
Date Filed	November 12, 2015
Mileage	84,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

HVAC SYSTEM TROUBLE. VERY LITTLE HEAT AND AIRFLOW ON DRIVERS SIDE OF VEHICLE. AC IS FINE. PASSENGER SIDE HAS FULL AIRFLOW AND HEAT. ACTUATORS HAVE BEEN CHANGED AND TESTED. DEALERSHIPS HAVE CHANGED HEATER CORE, BUT TROUBLE PERSISTS. NEW DEALER WANTS TO CHANGE HEATER CORE. ON GOING ISSUE. I AM NOT THE ONLY ONE HAVING THIS TROUBLE. NUMEROUS REPORTS OF BLEND DOOR PROBLEMS BUT SERVICE WILL NOT DIAGNOSE OR FIX. TROUBLE HAS BEEN ON GOING TO 3 YEARS. NEED RESOLUTION. STARTED WHEN ACTUATORS WERE CHANGED ON RECALL. DO NOT REMEMBER EXACT DATE.

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