NHTSA Complaint #10790023 — 2009 NISSAN VERSA

TL* THE CONTACT OWNS A 2009 NISSAN VERSA. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE. IN ADDITION, THE FRONT AND REAR COIL SPRINGS FRACTURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO REPLACED THE PASSENGER SIDE FRONT COIL SPRING, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHO REPLACED THE FRONT DRIVER SIDE COIL SPRING. ON ANOTHER OCCASION, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INDICATED THAT THE REAR COIL SPRINGS NEEDED TO BE REPLACED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V573000 (SUSPENSION) AND WAS CONCERNED THAT THE RECALL REMEDY WOULD FAIL TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,985. PARTS DISTRIBUTION DISCONNECT. UPDATED 02/05/16*LJ *CN