NHTSA Complaint #10789518 — 2012 BUICK ENCLAVE STRUCTURE:BODY:HATCHBACK/LIFTGATE

Complaint Details

ODI Number	10789518
Vehicle	2012 BUICK ENCLAVE
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE
Date of Incident	November 1, 2015
Date Filed	November 10, 2015
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2012 BUICK ENCLAVE. WHILE THE LIFTGATE DOOR WAS OPENED, IT SUDDENLY FELL DOWN AND STRUCK THE CONTACT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LIFTGATE DOOR STRUTS WERE FAULTY. THE CONTACT RECEIVED THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) IN AUGUST OF 2015. THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE FAILURE WERE NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE FAILURE MILEAGE WAS 50,000.

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#11349789 — August 17, 2020 — TL* THE CONTACT OWNS A 2012 BUICK ENCLAVE. THE CONTACT STATED THAT THE LIFTGATE INADVERTENTLY CLOSED AND STRUCK A P...

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