NHTSA Complaint #10789314 — 2015 ACURA TLX

AFTER A MINOR FENDER BENDER, THE VEHICLE BECAME COMPLETELY DISABLED AND BLOCKED FOUR (4) LANES OF TRAFFIC FOR ALMOST FOUR (4) HOURS. THE DRIVER-SIDE KNEE AIRBAG DEPLOYED AND SEVERAL SENSORS/RELAYS BECAME INOPERABLE AND THE CAR REPORTED A BRAKING SYSTEM FAILURE THAT RENDERED THE CAR IMMOBILE. THE TIRES LOCKED UP AND THE VEHICLE SUBSEQUENTLY HAD TO BE DRAGGED ONTO A FLATBED TOW TRUCK. ADDITIONALLY, THE ACURALINK SERVICE DID NOT CONTACT ME UNTIL 90+ MINUTES LATER AND THE ASSIST/SOS BUTTON FELL OFF OF THE CAR BEFORE I COULD ENGAGE IT. WHILE MAKING A LEFT TURN, THE FRONT END OF MY CAR WAS SIDESWIPED. MY VEHICLE IMMEDIATELY BECAME IMMOBILIZED WITH THE BRAKES FULLY ENGAGED ON ALL FOUR (4) TIRES. THE ACCIDENT HAPPENED ON A FOUR (4) LANE CITY STREET. MY CAR CAME TO REST IN A PARALLEL POSITION BLOCKING ALL FOUR (4) LANES.