NHTSA Complaint #10789277 — 2003 CHEVROLET TAHOE

ON NOVEMBER 5, 2015, I TOOK MY 2003 TAHOE IN DUE TO THE FACT THAT AN EXHAUST MANIFOLD BOLT HAD SHEARED OFF DURING THE NORMAL COURSE OF DRIVING. I BOUGHT MY TAHOE NEW AND HAVE ALWAYS HAD IT SERVICE AT THE MCCARTHY-MORRIS CHEVROLET DEALERSHIP ON OVERLAND PARK, KS. I REALIZE THAT OVER TIME PARTS ON A VEHICLE WILL BREAK AND AT 118,000 MILES I SHOULD EXPECT TO INCUR MAINTENANCE EXPENSES. HOWEVER, BASED ON MY RESEARCH GM USED A SUBSTANDARD BOLT AND THIS ISSUE IMPACTS MILLIONS OF GM V8 MOTORS. FROM A SAFETY PERSPECTIVE, I HAD THE REPAIR DONE BECAUSE I DIDN'T WANT TO RISK HAVING EXHAUST FUMES ENTERING THE CAB OF MY VEHICLE. MY UNDERSTANDING IS THAT THIS TYPE OF EXHAUST LEAK COULD HAVE EPA IMPLICATIONS AS WELL. IN ORDER TO HAVE THE REPAIR DONE, THE DEALERSHIP HAD TO PULL THE HEAD BECAUSE ONE OF THE TWO BOLTS THAT SHEARED OFF WAS FLUSH WITH THE HEAD AND HAD TO BE DRILLED OUT. TOTAL COST WAS $1,381.07. THE SAD FACT IS THAT AFTER GETTING THE VEHICLE BACK, IT IS RUNNING ROUGH AND CHANCE ARE I WILL HAVE TO RETURN IT BACK TO THE DEALERSHIP FOR ADDITIONAL REPAIRS. I CONTEND THAT WHEN MAJOR REPAIRS LIKE THIS ARE DONE, THE VEHICLE IS SELDOM THE SAME. IT TOOK 5 DAYS TO GET IT BACK DO TO THE WEEKEND. IF THE NHTSA WON'T TAKE ANY ACTIONS OVER CONCERNS ABOUT THE EXHAUST LEAK, I HOPE SOME LAW FIRM MIGHT CONSIDER STARTING A CLASS ACTION SUIT. I HAVE NO ISSUE PAYING FOR REPAIRS CAUSED BY NORMAL WEAR AND TEAR, BUT THIS APPEARS TO BE A DEFECT THAT RESULTED FROM CHEVROLET USING A SUBSTANDARD BOLT.