NHTSA Complaint #10789044 — 2009 SUBARU IMPREZA

EXCESSIVE BODY FLEX WHEN TURNING RIGHT, CAN FEEL AIR COMING IN. I RECENTLY NOTICED THAT MY WINDSHIELD WAS CRACKED. THE WEIRD THING ABOUT THIS CRACK IS THAT THE CRACKS STARTED AT THE VERY TOP OF THE WINDSHIELD, DEAD CENTER WHERE THE ROOF MEETS THE WINDSHIELD. WHEN I INSPECTED THE CRACK TO SEE IF A ROCK HAD HIT IT, THE CRACK IS ABSOLUTELY SMOOTH WITH NO CHIP IN IT. I IMMEDIATELY THOUGHT OF THE EXCESSIVE BODY FLEX AS BEING THE CAUSE. I ALSO HAVE THE SAME CLUTCH ISSUES OF GETTING THE CAR INTO REVERSE. MY CLUTCH ALSO MAKES A POPPING NOISE WHEN SHIFTING AND RELEASING THE CLUTCH. I NOTICED THIS IMMEDIATELY AFTER PURCHASING IT AND INFORMED THE SERVICE DEPARTMENT AND WAS TOLD THAT THEY COULDN'T ANY ISSUE AND INFERRED THAT I WASN'T DRIVING THE CAR PROPERLY. I AM A FORMER US NAVY SEABEE HEAVY EQUIPMENT OPERATOR AND HAVE OPERATED NUMEROUS TYPES OF CONSTRUCTION EQUIPMENT AND I HAD NEVER HAD A CLUTCH MAKE THIS SOUND. ON THE NEXT SERVICE APPOINTMENT, I AGAIN INFORMED THE SERVICE DEPARTMENT THAT THE CLUTCH WAS MAKING A POPPING SOUND WHEN IT RELEASED. THEY AGAIN TOLD ME THAT THEY COULD NOT REPRODUCE THE ISSUE. AFTER READING ALL OF THESE COMPLAINT, I FINALLY FEEL JUSTIFIED AND I WILL BE IMMEDIATELY GETTING RID OF MY CAR BEFORE HAVING THE CLUTCH FIREWALL ISSUE. I HAVE ALSO HAD TO HAVE TO REPLACE THE HEAD GASKET, WHICH IS A KNOWN COMMON ISSUE WITH SUBARU. THANKFULLY, I HAD BOUGHT A 5 YEAR/100,000 MILE WARRANTY AND THE $1800 REPAIR WAS COVERED AT 98000 MILES.