NHTSA Complaint #10788951 — 2013 HYUNDAI GENESIS

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number 10788951
Vehicle 2013 HYUNDAI GENESIS
Component WHEELS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State LA

Consumer Description

ROARING AT HIGH SPEED. TOOK VEHICLE INTO DEALER. CUPPING FOUND ON ALL FOUR TIRES. SALESMAN CALLED DUNLOP. TOLD DUNLOP THAT THE TIRES DIDN'T HAVE BUT 14,100 MILES ON THEM. THE CAR WAS BOUGHT BRAND NEW. DUNLOP PRORATED ALL FOUR TIRES AND REPLACED THEM. OWNER PAID $271.20 FOR PRORATED TIRES. OWNER FEELS THAT THESE TIRES SHOULD HAVE BEEN A RECALL SINCE ALL FOUR TIRES WENT BAD AT THE SAME TIME WITH 14,100 MILES ON A NEW CAR. THE TIRES ARE DUNLOP SPORT 5000, P225/55R17, 95H, M+S STANDARD LOAD. THE ONLY DOCUMENTATION IS FROM THE DEALER WHERE THEY REPLACED ALL FOUR TIRES. DUNLOP CUSTOMER SERVICE CASE #8432322. APPROVAL CODE A496208.

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