NHTSA Complaint #10788813 — 2012 FORD FOCUS

WHILE LEAVING HOME FOR WORK DURING THE MORNING OF NOVEMBER, 5TH, 2015, THE 2012 FORD FOCUS WOULD NOT TURN LEFT OR RIGHT WHEN BACKING OUT OF THE DRIVEWAY. LATER IN THE DAY, THE CAR STOPPED TWICE IN THE MIDDLE OF TRAFFIC. THE STEERING GOES AND IT BECOMES VERY DIFFICULT TO TURN THE WHEEL LEFT OR RIGHT. IT WAS TAKEN TO THE LOCAL DELEARSHIP (SUPREME FORD) AND THEY QUOTED $1905.51 TO REPLACE THE ELECTRIC STEERING RACK. THAT'S NOT INCLUDING THE $108 UPFRONT PAYMENT FOR DIAGNOSING THE PROBLEM. FORD NEEDS TO RECALL THIS MODEL AS I'M NOW RESEARCHING LOTS OF CONSUMERS HAVING THE SAME ISSUE. ARE THEY WAITING FOR SOMEONE TO SERIOUSLY INJURY THEMSELF? THIS IS VERY SCARY TO HAVE EXPERIENCED. SOMETHING MUST BE DONE. IT'S NOT RIGHT FOR THE CONSUMER TO PAY FOR A MANFACTURING DEFECT IN FORD'S ELECTRONIC POWER ASSISTED STEERING (EPAS) THAT THEY WON'T RECOGNIZE AS A PROBLEM. DON'T OUR LIVES MATTER????