NHTSA Complaint #10788745 — 2014 RAM 1500

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10788745
Vehicle	2014 RAM 1500
Component	POWER TRAIN
Date of Incident	October 19, 2015
Date Filed	November 5, 2015
Mileage	11,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	HI

Consumer Description

WHILE DRIVING AROUND 45 MPH I NOTICED THAT THE TRUCK HAD SHIFTED OUT OF DRIVE WHEN I TRIED TO PUT MY FOOT DOWN ON THE ACCELERATOR IT WOULD JUST REV LIKE IT WAS IN NEUTRAL. THE GEAR INDICATOR LIGHT ABOVE THE ROTARY KNOB WAS STILL IN DRIVE BUT WAS BLINKING. ON THE HEADS UP DISPLAY A MESSAGE CAME UP SAYING TO SHIFT TO PARK TO SELECT A GEAR. I ALMOST GOT REAR ENDED HAVING TO PARK MY TRUCK IN THE MIDDLE LANE OF A THREE LANE HIGHWAY TO GET BACK INTO DRIVE. THIS HAS HAPPENED TWICE NOW, THE FIRST TIME I TOOK IT IN AND THEY OPENED A STAR CASE AND THE SERVICE DEPARTMENT WAS ADVISED BY THE MANUFACTURER TO CHANGE THE ELELCTRONIC SHIFTER MODULE. SHORTLY AFTER THAT IT HAPPENED AGAIN. THIS TIME THEY'RE SAYING THE DON'T KNOW WHAT TO REPLACE AND CAN'T DO ANYTHING ABOUT IT. BOTH TIMES THEY STATE THAT THEY CAN'T FIND ANY CODES AND HAVE BEEN UNABLE TO REPLICATE PROBLEM. THE FIRST TIME THE PROBLEM CAME UP THE VEHICLE HAD ABOUT 11,000 MILES ON IT.

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