NHTSA Complaint #10788725 — 2006 FORD 500

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10788725
Vehicle	2006 FORD 500
Component	POWER TRAIN
Date of Incident	November 2, 2015
Date Filed	November 5, 2015
Mileage	101,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

THE LOCAL FORD DEALERSHIP, INTERSTATE FORD, STATES OUR CAR'S ENTIRE REAR DIFFERENTIAL ASSEMBLY IS BAD, IS NON SERVICEABLE, AND IS OBSOLETE. WE PURCHASED THE CAR NEW, IT IS ACCIDENT FREE, AND THE DEALERSHIP VERIFIES THE SITUATION IS NOT DUE TO EXCESSIVE WEAR AND TEAR (ONLY 101,000 MILES ON ODOMETER AND WELL MAINTAINED). WE CANNOT FIX THE CAR, TRADE IN THE CAR, OR SELL THE CAR. I'VE CONTACTED FORD TWICE TO NO AVAIL. OUR CAR IS PAID OFF, HAS LOW MILEAGE FOR A 2006, AND WE PLANNED ON DRIVING IT MANY MORE YEARS. NOW IT IS DEFUNCT. ANOTHER CAR LIKE OURS IS FOR SALE IN THE AREA WITH OVER 244,000 MILES ON IT; YET FORD IS TELLING ME THAT THE 101,000 MILES ON OUR CAR IS ALL WE ARE GOING TO GET. WE FILED A LEMON LAW CLAIM IN 2008 ON THIS CAR BUT SUBSEQUENTLY WORKED WITH FORD TO FIX SOME VERY SERIOUS PROBLEMS. WE HAVE ASKED THEM TO WORK WITH US AND WE HAVE BEEN REFUSED. THE CAR'S REAR ASSEMBLY IS GETTING LOUDER AND LOUDER. THE NOISE BEGINS AT ACCELERATIONS OF 35MPH AND OVER. THE DEALERSHIP TOLD US THAT THE REAR AXLE COULD BIND UP AT ANY MOMENT AND THERE IS NO WAY TO KNOW WHEN. THE CAR IS NOW DANGEROUS TO DRIVE IN A VERY UNSEEMLY AND UNTIMELY MANNER.

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