NHTSA Complaint #10788655 — 2009 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10788655
Vehicle	2009 FORD ESCAPE
Component	STEERING
Date of Incident	November 4, 2015
Date Filed	November 5, 2015
Mileage	87,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING ABILITY SEIZED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS STARTED AGAIN AND THE POWER STEERING RETURNED TO NORMAL. THE CONTACT CALLED THE DEALER WHO PERFORMED A SOFTWARE UPDATE ON THE VEHICLE AND WAS ADVISED TO CALL HEADQUARTERS. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.

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