NHTSA Complaint #10788583 — 2015 NISSAN ARMADA

THE VEHICLE HAS BEEN REPAIRED 22 TIMES. ISSUES RANGED FROM COMPUTER TO STEERING ISSUES. ON MORE THAN 1 OCCASION, THE VEHICLE HAS BEEN AT THE DEALERSHIP BEING REPAIRED FOR THREE WEEKS OF MORE IN A SINGLE MONTH. DURING A RECENT ROAD TRIP, THE VEHICLE WAS HARD TO CONTROL ON THE ROAD; THE STEERING WOULD DIFFICULT TO KEEP THE VEHICLE IN THE LANE DURING TURNS, WHILE ON THE HIGHWAY AND COULD NOT DRIVE AT HIGHWAY SPEEDS. MY STEERING WHEEL IS NOT STRAIGHT, EVEN AFTER THE RECENT WHEEL ALIGNMENT WHEN THEY DISCOVERED THAT I DID NOT HAVE CAMBERS INSTALLED ON THE FRONT END. THE NISSAN DEALERSHIP WHERE I PURCHASED THE VEHICLE NEVER ASSISTED ME, AND NOW NISSAN IS OFFERING TO REPURCHASE THE VEHICLE, BUT WOULD LIKE FOR ME TO PAY THEM $18K. I AND MY FAMILY ARE COMPLETED EXHAUSTED WITH THIS MATTER, ESPECIALLY AFTER OUR TRIP THAT SHOULD HAVE TAKEN 20 HOURS TOOK US 26 HOURS, DUE TO THE CONDITION OF THE VEHICLE. WHENEVER I HAVE TO DRIVE SOMEWHERE IT MUST BE A SHORT DISTANCE, SINCE I HAVE NO TRUST THAT THE VEHICLE WILL NOT BE INVOLVED IN A COLLISION, DUE TO THE ISSUES WITH THE VEHICLE. ALSO WHENEVER DRIVING, MY HANDS ARE ALWAYS SHAKING, SINCE I AM AFRAID TO DRIVE THE VEHICLE. ADDITIONALLY, I DO HAVE ALL OF THE REPAIR RECORDS TO PROVE THE ISSUES, AND REPAIRS DONE TO THIS VEHICLE.