NHTSA Complaint #10788167 — 2012 FORD FIESTA

I WAS DRIVING MY 2012 FORD FIESTA ON SUNDAY, NOVEMBER 1ST, 2015 WHEN THE REAR PASSENGER DOOR FLEW OPEN!!!! I FEAR FOR MY SAFETY IN THIS VEHICLE!!!! THIS IS YET ANOTHER MANUFACTURE'S DEFECT ON THIS DANGEROUS CAR!!!! WHAT IF I HAD MY PET IN THE CAR??? OR A CHILD??? I CAN NOT BELIEVE YOU HAVE NOT MADE FORD RECALL THIS CAR!!! IN ADDITION TO MY LATEST EPISODE I HAVE ALSO HAD MY TRANSMISSION'S COMPUTER TMC UPDATED 3 TIMES AND THE ENTIRE TRANSMISSION REPLACED!!! AND MY CAR DRIVES WORSE. IT JERKS, ALMOST DIES AT TAKE OFF, SPUTTERS AND HESITATES AND THEN SUDDENLY JOLTS FORWARD!! IT IS ONLY A MATTER OF TIME BEFORE SOMEONE IS KILLED IN THIS CAR! HOW CAN YOU CONTINUE TO ALLOW FORD CORPORATION TO ABUSE IT'S CONSUMERS IN THIS MANNER! I THOUGHT THIS AGENCY WAS THE GOVERNING AGENT OVER THESE TYPES OF ISSUES! I WILL BE SURE TO DOCUMENT ALL OF MY PROBLEMS WITH THIS CAR IN THE EVENT THAT SOMETHING HORRIBLE SHOULD HAPPEN TO ME WHILE DRIVING THIS CAR! WE AS AMERICAN CONSUMERS NEED YOUR HELP! I CALLED FORD HEADQUARTERS AND SPOKE TO A CUSTOMER RELATIONS AGENT NAMED LE ROY TODAY, NOVEMBER 3RD, 2015 AND WAS TOLD THAT FORD WILL ONLY AUTHORIZE 1 DAY CAR RENTAL TO REPAIR ANY TRANSMISSION PROBLEMS! I KNOW OF NO DEALERSHIP THAT CAN PERFORM THE REPAIRS IN 1 DAY! HOW IN THE WORLD CAN THIS REPAIR BE DONE IN 1 DAY? IT TOOK 3 WEEKS IN NOVEMBER 2014 WHEN THEY REPLACE THE ENTIRE TRANSMISSION. I WAS TOLD I COULD PAY FOR ANY REMAINING DAYS RENTAL IF I WANTED MY CAR REPAIRED! THE TRANSMISSION IS FAULTY, DANGEROUS AND I SHOULD HAVE TO PAY ANY RENTAL DAYS IT TAKES TO REPAIR THIS CAR? THIS IS A MANUFACTURER DEFECT AND SHOULD BE REPAIRED AT NO COST TO ANY CUSTOMERS! I HOPE YOU START TAKING THIS MATTER SERIOUSLY. AS AN AMERICAN I TRY TO BUY ONLY AMERICAN MADE PRODUCTS AND THIS IS HOW A BIG CORPORATION IS ALLOWED TO TREAT IT'S CUSTOMERS IS AN ABSOLUTE DISGRACE!!!!! RECALL THIS CAR..PLEASE BEFORE SOMEONE DIES!!!