NHTSA Complaint #10788036 — 2012 BUICK ENCLAVE STRUCTURE:BODY:HATCHBACK/LIFTGATE

Complaint Details

ODI Number	10788036
Vehicle	2012 BUICK ENCLAVE
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE
Date of Incident	October 2, 2015
Date Filed	November 3, 2015
Mileage	44,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TL* THE CONTACT OWNS A 2012 BUICK ENCLAVE. THE CONTACT STATED THAT WHEN THE TAILGATE OPENED, IT FAILED TO REMAIN UP. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.

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