NHTSA Complaint #10787972 — 2012 FORD EXPLORER

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 10787972
Vehicle 2012 FORD EXPLORER
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 43,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

ISSUE HAS OCCURRED MULTIPLE TIMES, UNDER DIFFERENT CONDITIONS. WITHOUT WARNING, THE VEHICLE LOSES ACCELERATION AND THE WRENCH ICON AND AWD ERRORS DISPLAY. THE THROTTLE BECOMES UNRESPONSIVE, BUT ALL OTHER SYSTEMS REMAIN FUNCTIONING. IF YOU LEAVE IT IN GEAR WITHOUT THE BRAKES ENGAGED, IT WILL MOVE AT IDLE SPEED ON FLAT GROUND, BUT IS UNABLE TO NAVIGATE INCLINES. WHEN SLOWING TO A STOP, THE WHOLE VEHICLE SHUDDERS. STOPPING AND RESTARTING NORMALLY RETURNS THE VEHICLE TO NORMAL OPERATION. HOWEVER, ON OCTOBER 25, IT FAILED TO START AND HAD TO BE TOWED TO THE DEALER. THERE IS NO EXTERNAL INDICATION OF THIS SUDDEN LOSS OF POWER AND IT CREATES A VERY DANGEROUS SITUATION BECAUSE IT HAPPENS WITHOUT WARNING AND YOU ARE ONLY ABLE TO STEER AND BRAKE TO CONTROL THE VEHICLE. OUR 2012 EXPLORER IS CURRENTLY AT THE DEALERSHIP, WHO HAS INDICATED THAT THE PROBLEM IS THE ELECTRONIC THROTTLE BODY (ETB) AND PURGE VALVE. FORD IS AWARE THAT THERE IS AN ISSUE WITH ETBS WITH OTHER MODELS, REFERENCE NHTSA ACTION # PE13003, AND EXPLORERS, REFERENCE NHTSA #10054323 AND 10053276, FORD TSB # TSB-13-9-8 AND TSB-13-5-29. DESCRIPTION: LINCOLN/FORD: DUE TO DIAGNOSTIC TROUBLE CODES (DTC) P0106, P0236, ENGINE ON SOME VEHICLES EXPERIENCE HESITATION, LOSS OF IDLE RPM, DIFFICULT IN STARTING, LACK OF POWER, RUNNING ROUGH AND CRANK NO START SITUATION. DESCRIPTION: FORD: DUE TO BLOCKED VAPOR PURGE LINE PORT IN AIR CLEANER OUTLET PIPE ASSEMBLY, THE MIL WOULD ILLUMINATE, WITH DTC P144C.

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