NHTSA Complaint #10787883 — 2007 JEEP WRANGLER 2-DR 4X4

WITHIN A COUPLE WEEKS OF DRIVING I WAS ON THE INTERSTATE AT ABOUT 65 MPH AND HIT A SMALL BRIDGE BUMP, THE STEERING WHEEL STARTED SHAKING VIOLENTLY. I HAD TO PULL OVER. I BROUGHT IT TO THE DEALERSHIP AND THEY SAID THEY FIXED IT. THE SHAKING WAS STILL THERE JUST NOT AS VIOLENT. IN THE PAST 7 YEARS I HAVE BROUGHT IT TO THE DEALERSHIP 4 TIMES FOR THE SAME PROBLEM. THEY SAY THEY FIXED IT AND THE SAME THING HAPPENED. AFTER THE WARRANTY RAN OUT THEY CHARGED ME OVER $3,000.00 TO FIX IT. AGAIN GOT A LITTLE BETTER FOR AWHILE, THE SHAKING WASN'T AS BAD. THEN IT HAPPENED AGAIN. I BROUGHT IT BACK THEY SAID THERE WAS NOTHING WRONG WITH IT. I HAD SOMEONE TAKE A VIDEO ON THE INTERSTATE AFTER I HIT A BRIDGE BUMP SHOWING VIOLENT SHAKING AND DANGEROUS CONTROL. I SHOWED THE DEALERSHIP THE PROBLEM THEY SAID THEY HAVE SEEN IT BEFORE AND TOLD ME TO CALL CHRYSLER. I CALLED THEM THEY SAID THEY NEVER HEARD OF THAT PROBLEM BUT WOULD GET BACK TO ME IN A WEEK. TWO WEEKS WENT BY SO I CALLED THEM AND THEY SAID THERE WAS NOTHING THEY COULD DO AND BRING IT BACK TO THE DEALERSHIP WHICH TOLD ME TO CALL THEM. I AM DRIVING A DEATH TRAP ON THE INTERSTATE AND NO ONE WILL IDENTIFY AND FIX THE PROBLEM. UPDATED 01/12/16*LJ THE CONSUMER STATED NO ONE COULD EXPLAIN WHY THE TIRES WERE CHOPPED, WHEN ALL THE SUSPENSION AND STEERING COMPONENTS CHECKED OUT FINE. UPDATED 01.19.16.*JB *TR