NHTSA Complaint #10787768 — 2013 FORD ESCAPE

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE ACCELERATING FROM A TRAFFIC LIGHT, THE VEHICLE HESITATED AND STALLED. THE CONTACT STATED THAT THE VEHICLE HAD TO BE PLACED IN PARK TO PREVENT THE STALLING. ON SEVERAL OCCASIONS, THE VEHICLE TOOK SEVERAL ATTEMPTS TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE CONTACT WAS REFERRED TO THE DEALER BECAUSE THE VEHICLE WAS UNDER A MANUFACTURER'S WARRANTY. THE VEHICLE WAS NOT REPAIRED. ON FIVE SEPARATE OCCASIONS, THE LOW COOLANT WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE COOLANT LEVEL WAS LOW. THE MECHANIC REFILLED THE COOLANT RESERVOIR, HOWEVER THE WARNING LIGHT REMAINED ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.