NHTSA Complaint #10787464 — 2015 CHRYSLER 200 ELECTRONIC STABILITY CONTROL (ESC)

Complaint Details

ODI Number	10787464
Vehicle	2015 CHRYSLER 200
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	September 24, 2014
Date Filed	October 31, 2015
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I HAVE BEEN TRYING TO GET MY CAR FIXED FOR A YEAR. THE DEALER MAC HAIK IN GEORGETOWN TX HAS SAID THAT THEY CANNOT REPLICATE THE PROBLEM. MY CAR HESITATES WHEN I STEP ON THE GAS AND WHEN IT IS PUT INTO GEAR IT LUNGES. THIS IS PARTICULARLY ANNOYING WHEN THE CAR FIRST STARTS. I HAVE TOLD THEM OVER AND OVER AND THEY JUST SAY THAT THEIR TRANSMISSION MAN IS OUT ON LEAVE. THIS IS A BEAUTIFUL CAR THAT I ABSOLUTELY HATE BECAUSE OF HOW IT DRIVES. I CONTACTED CHRYSLER AND THEY SAID IT HAS TO GO THROUGH THE DEALER. I AM FRUSTRATED AND VERY AGGRAVATED. IF THIS IS THE AMERICAN IMPORT OF THE YEAR, WE ARE IN DIRE STRAITS. THIS IS AN UNSAFE CAR! THIS WAS NOT THE CAR THAT I DEMOED AND WHEN I SAID SOMETHING TO THE SALESPERSON, HE AND THE SERVICE PERSON SAID THAT THE CAR HAD TO ADJUST TO THE WAY I DRIVE.

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