NHTSA Complaint #10787384 — 2005 SUBARU IMPREZA

MY CONCERN IS THE UNREASONABLE LENGTH OF TIME IT IS TAKING TO REMEDY THE JULY SAFETY RECALL. FOUR MONTHS NOW AND THE DEALER SIMPLY TELLS ME THE PARTS ARE NOT AVAILABLE AND MORE CARS ARE BEING RECALLED WITH THE SAME PROBLEM! UNTIL THE REPAIR IS PERFORMED, WE ARE ADVISED TO NOT ALLOW PASSENGERS TO RIDE IN THE FRONT PASSENGER SEAT. A FEW WEEKS OF NOT ALLOWING PASSENGERS IS ONE MATTER, FOUR MONTHS IS RIDICULOUS. AND THERE IS NO PROMISE OF REPAIR ANY TIME SOON. AN APPOINTMENT WAS MADE FOR THE REPAIR ON 8/17 AND AFTER WAITING 2 1/2 HOURS I WAS ADVISED THEY HAD RUN OUT OF THE PARTS. THEY WERE EXPECTING MORE AND I WOULD BE CALLED BY WEDNESDAY OF THAT WEEK. HAVING NOT BEEN CONTACTED BY THE DEALER ON 9/3 I CONTACTED SUBARU OF AMERICA. GRANT NOBLE WITH SUBARU OF AMERICA CONTACTED THE DEALER AND ADVISED ME THE PART WAS EXPECTED IN VERY SOON. NOW, TWO MONTHS LATER, NO REMEDY!!! PERHAPS, YOU CAN ALLOW THE AIRBAG TO BE DISABLED SINCE NO PASSENGERS ARE ALLOWED AS IT IS. CAN SUBARU PROVIDE ANOTHER VEHICLE OR COMPENSATE ME FOR THE INCONVENIENCE AND EXTRA EXPENSE OF DRIVING ANOTHER VEHICLE DURING THIS TIME? I WILL NEED THE AWD SUBARU WITH WINTER WEATHER.