NHTSA Complaint #10787283 — 2002 HONDA CR-V

I AM ASKING YOUR ASSISTANCE WITH A PROBLEM WITH MY HONDA CRV. I TOOK MY HONDA IN FOR THE AIRBAG RECALL ON SEPTEMBER 1, 2015. WAS TOLD IT WAS ACCOMPLISHED AND DROVE HOME IN THE EVENING TO DISCOVER THAT MY HONDA HAD NO OIL IN IT. (THE CHECKLIST PROVIDED BY THE SERVICE TECHNICIAN SHOWED THAT MY OIL WAS FINE.) NOT ONLY IS THE ABS LIGHT BACK ON BUT MY CAR HAS NOW DEVELOPED A THROTTLE ISSUE. A COPY OF MY SEPTEMBER 17, 2015 LETTER TO BOTH THE LOCAL HONDA DEALER AND THEIR CORPORATE OFFICES FOLLOWS.AT LEAST AS MUCH OF IT AS YOUR FORM ALLOWS. I HAVE NOT HAD THE COURTESY OF A RESPONSE FROM EITHER. SEPTEMBER 17, 2015 "HONDA CORPORATE OFFICES VIA FAX 310-783-3023 PRINCETON HONDA VIA FAX 609-683-1637 I AM SIMPLY GOING TO PRESENT THE FACTS. I DO NOT WANT ANY TELEPHONE CALLS. I WILL ACCEPT E-MAIL CORRESPONDENCE ON THE MATTER ONLY. ([XXX]) ON SEPTEMBER 1ST OF THIS YEAR, THE AIRBAG RECALLS FOR MY CRV WERE SCHEDULED TO BE EFFECTED. I RECEIVED A CALL THAT MY CAR WAS READY AT 8:30 IN THE MORNING. I PICKED MY CAR UP THAT EVENING AFTER WORK. ABOUT 7 MILES INTO MY 12 MILE TRIP HOME THE ENGINE BUCKED AND I LOST POWER. I WAS ABLE TO LIMP MY WAY HOME WHERE I PROMPTLY CHECKED THE OIL AND FOUND TO MY CHAGRIN THAT I THERE WAS NO OIL IN THE CAR. HOW THE OIL COULD HAVE BEEN FINE (ACCORDING TO THE INSPECTION CHECKLIST) AT 8 IN THE MORNING AND THEN EVAPORATE BY 7 PM FOR MY RIDE HOME RAISES MANY QUESTIONS. THE QUESTIONS RAISED RANGE FROM BENIGN TO MALICIOUS DEPENDING ON THE LEVEL OF ANXIETY I AM EXPERIENCING AS I DRIVE. I HAVE BEEN MONITORING MY OIL CONSUMPTION CAREFULLY AND THE CAR IS NOT BURNING OIL EGREGIOUSLY AT PRESENT. I HAVE NEVER BEEN ABLE TO AFFORD THE DEALER MAINTENANCE PRICES BUT I HAVE BOUGHT MY CAR TO OVER 244,000 MILES WITH WHAT CARE I COULD AFFORD TO GIVE IT. I HAD HOPED FOR AT LEAST 300,000 MILES, BUT I DO NOT KNOW HOW MUCH OTHER DAMAGE MAY HAVE BEEN CAUSED BY THIS EVENT." PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)