NHTSA Complaint #10787270 — 2007 NISSAN QUEST

THIS IS BY FAR THE WORST CASE OF NEGLIGENCE I HAVE WITNESSED FROM AN AUTOMAKER! AGAIN NISSAN IGNORES AND COVERS UP A KNOWN PROBLEM. THE TIMING CHAIN 'DEATH RATTLE' IS HIGHLY ANNOYING AND MAKES THE OWNER FEEL AS IF THE ENGINE WILL 'GO' AT ANY MINUTE. THE FACT THAT THE REPAIR/REPLACEMENT CANNOT BE PERFORMED WITHOUT REMOVING THE ENGINE FROM THE CAR IS APPALLING. THE POOR DESIGN ON THE TENSIONER GUIDE IS WELL DOCUMENT BY NISSAN AND YET THEY CONTINUED TO PASS OFF INFERIOR PRODUCTS TO UNSUSPECTING CUSTOMERS. TRULY, TRULY DISGUSTING BEHAVIOR FROM AN AUTOMAKER. TO EASE THEIR CONSCIOUS THEY ISSUES A TSB ON THE SUBJECT. WHAT THEY NEED TO DO IS ISSUE AN IMMEDIATE RECALL ON ALL VEHICLES AFFECTED. MY DEALER QUOTED ME $2800 TO FIX THIS DEFECT. $2800! $2800! ARE YOU SERIOUS? NISSANS LACK OF CONSIDERATION FOR THE CUSTOMER IS INEXCUSABLE.