NHTSA Complaint #10787045 — 2012 CHRYSLER 200

TL* THE CONTACT OWNS A 2012 CHRYSLER 200. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE HEAD REST EXPLODED AND THE AIR BAG DID NOT DEPLOY. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED WITHOUT WARNING AND THE VEHICLE WAS NOT INVOLVED IN A CRASH. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THERE WERE TWO FRACTURED CLAMPS INSIDE THE HEAD REST CAUSING THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000.