NHTSA Complaint #10787016 — 2005 BUICK TERRAZA

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	10787016
Vehicle	2005 BUICK TERRAZA
Component	UNKNOWN OR OTHER
Date of Incident	January 12, 2014
Date Filed	October 29, 2015
Mileage	135,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ME

Consumer Description

HEATING AND AIR CONDITIONING SYSTEM. I WAS GETTING VERY LITTLE HEAT AND LOTS OF COLD AIR SO I TOOK IT TO THE DEALER TO HAVE IT FIXED. THEY SAID THERE WAS A BROKEN DOOR ACTUATOR AND THE COMPUTER MODULE NEEDED TO BE REPLACED. VERY EXPENSIVE. SO THEY FIXED THE DOOR SO IT WOULD STAY CLOSED AND BLOCK COLD AIR. I BELIEVE THEY DISCONNECTED THE MODULE AS WELL. SO, NOW I HAVE A LITTLE HEAT, BUT NO AIR CONDITIONING. THE CAR IS IN VERY GOOD CONDITION AND I HAVE NEVER HAD ANYTHING HAPPEN BEFORE IN ANY CAR, EVEN VERY OLD ONES! I BELIEVE THE PARTS MUST HAVE BEEN DEFECTIVE IN ORDER TO FAIL. I LIVE IN NORTHERN NEW ENGLAND AND I NEED HEAT!

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