NHTSA Complaint #10786567 — 2008 FORD EXPLORER

WHILE IN OPERATION, VEHICLE SEAT GOES BACK AND FORTH, INTERIOR LIGHTS COME ON AND GO OFF AND PEDAL HEIGHTS MOVE. UPON SOME TRIAL AND ERROR INVESTIGATION, TRYING TO REPLICATE THE PROBLEM, I FOUND THAT IT WAS DIRECTLY RELATED TO KEY CHAIN MOVEMENT. ANY BUMPS, MODERATE BRAKING OR HARD BRAKING RESULTED IN THE SEAT BEING THROWN BACK AND THE INTERIOR LIGHTS COMING ON. ( THIS IS A HUGE SAFETY HAZARD, AND COULD EASILY CAUSE A CRASH, ESPECIALLY AT NIGHT ) THE IGNITION TUMBLER IS FAULTY. ONCE THE IGNITION TUMBLER WAS REPLACED AT THE DEALER, THE PROBLEMS HAVE NOT REOCCURRED. I WAITED A NUMBER OF MONTHS TO REPORT THIS SO THAT I WOULD BE SURE THE SOLUTION WORKED AND DID NOT RE-OCUR. I CONTACTED FORD MOTOR COMPANY, WHO REFUSED TO ASSIST. THIS REPAIR COST APPROXIMATELY 300.00