NHTSA Complaint #10786565 — 2008 FORD EXPLORER

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10786565
Vehicle	2008 FORD EXPLORER
Component	POWER TRAIN
Date of Incident	October 15, 2014
Date Filed	October 27, 2015
Mileage	63,090 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

VEHICLE LURCHES IN AND OUT OF GEAR. VEHICLE LURCHES INTO REVERSE FROM PARK, AND IS DELAYED FROM PARK TO DRIVE. VEHICLE FEELS LIKE IT HAS BEEN BUMPED HARD FROM BEHIND AS IT IS DOWNSHIFTING. IN SNOW ESPECIALLY, THIS CAN CAUSE A SIGNIFICANT SDAFETY HAZRD AND RISK OF ACCIDENT. THESE EVENTS OCCUR WHEN VEHICLE IS STAIONARY, AND WHILE IN MOTION THERE IS A SIGNIFICANT DELAY IN TRANSMISSION ENGAGEMENT, WHICH CAN CAUSE A COLLISON. DEFINITE HAZARD WHEN PULLING OUT IN TRAFFIC, WHEN IT DOES NOT RESPOND NORMALLY. THE FIX FOR MOST UNITS IS EXPENSIVE, REQUIRING REPLACEMENT OF VALVE BODY IN THE TRANSMISSION. MY PARTICULAR VEHICLE WAS 5 YEARS OLD AND HAD 63000 MILES ON IT WHEN THE PROBLEM OCCURRED. FORD REFUSED TO ASSIST WITH THIS REPAIR.

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