NHTSA Complaint #10786491 — 1999 CHRYSLER TOWN AND COUNTRY

INSTRUMENT CLUSTER AND SPEDOMETER HAVE FAILED. WHILE DRIVING MY ENTIRE DASH WOULD TURN OFF. NO SPEDOMETER, NO TACHOMETER, NO FUEL, NOTHING. AFTER A MONTH OR TWO OF THIS HAPPENING ON AND OFF, MY SPEDOMETER STARTED GETTING INACCURATE. IT'S NOW AT ABOUT 37MPH OFF. WHEN I TURN MY CAR OFF, THE SPEDOMETER GOES TO 0 (OR BELOW 0). WHEN I TURN MY KEY TO THE RIGHT, IT GOES TO 37MPH. WHILE I'M DRIVING 20, IT SHOWS 57MPH. IF I'M DRIVING 60MPH, IT SHOWS 97MPH. AFTER PERFORMING A GOOGLE SEARCH AND READING THROUGH SOME TECH BLOGS, WE'VE FOUND THIS IS A VERY COMMON PROBLEM WITH THE INSTRUMENT CLUSTER AND A BROKEN CIRCUIT THAT NEEDS TO BE SOLDERED. WE DID THAT AND HAVE NOT HAD THE PROBLEM WITH MY DASH INSTRUMENTS TURNING OFF SINCE THEN, BUT THE SPEDOMETER IS STILL NOT ACCURATE. WE TRIED DOING A SPEDOMETER RESET WHICH DID NOT RESOLVE THE ISSUE. I FEEL LIKE THERE ARE SO MANY PEOPLE THAT HAVE REPORTED THIS PROBLEM, AND IT IS UNSAFE FOR YOUR INSTRUMENT CLUSTER TO NOT BE FULLY FUNCTIONAL - THAT THIS SHOULD BE A RECALL. I KNOW PEOPLE WITH JEEPS AND DODGE VEHICLES THAT HAVE THE SAME PROBLEM. I AM SHOCKED THAT THIS IS NOT A RECALLED ISSUE AND CAN'T WAIT TO SELL THIS. I DEFINITELY WON'T MAKE THE MISTAKE OF PURCHASING JEEP/DODGE/CRYSLER AGAIN IF YOU'RE UNWILLING TO REPAIR THIS DEFECT FOR YOUR CUSTOMERS AT NO COST. AFTER A BRIEF SEARCH, I SEE NHTSA ID NUMBERS: 10253857, 10469302, 10192636, 10093722, 10195148, 10203097, 10093722, 10137954, AND 10062117 FILED WITH SAME OR SIMILAR PROBLEMS AS WELL AS ALL THE INFO I'VE FOUND ONLINE.