NHTSA Complaint #10786464 — 2012 FORD FOCUS

POWER STEERING MALFUNCTION ERROR CODE UNABLE TO MOVE STEERING WHEEL. HAPPENS WHEN IT IS SITTING STILL AND YOU START THE CAR. I HAVE HAD THIS CAR IN THE SHOP 10 TIMES BETWEEN THIS AND THE TRANSMISSION. THEY HAVE REPLACED 2 ND GEAR, AND THE CLUTCH AND THEN TOLD ME NOTHING ELSE WAS WRONG WITH IT UNTIL MAY 2015 WHEN THE CAR COMPLETELY QUIT AND IT WAS THE TCM . THE ERROR CAME UP THEN ON POWER STEERING FAILURE, BUT THEY DID NOT ADDRESS IT BECAUSE THEY WERE BLAMING IT ON THE TCM. SO SEPTEMBER 16TH IT STARTED JUTTING AGAIN WHEN TURNING RIGHT, ON OCTOBER THE 2ND I WENT OUT AT LUNCH TO RUN SOME ERRANDS AND OF COURSE POWER STEERING ASSIST FAULT MALFUNCTION. YES THIS CAR HAS BEEN IN THE SHOP 10 TIMES AND I EVEN ALREADY HAD TO PUT AN ALTERNATOR ON IT 9 MONTHS AFTER I PURCHASED IT. I TURNED THE CAR ON AND OFF 4 OR 5 TIMES AND FINALLY I WAS ABLE TO CLEAR IT ENOUGH I DROVE IT TO THE FORD HOUSE WHERE IT'S SECOND HOME IS ONLY TO BE TOLD THAT IT WAS NOT COVERED AND I WOULD OWE THEM OVER $1500 IN REPAIRS BECAUSE THEY DID NOT CATCH IT THE FIRST 10 TIMES WHILE UNDER WARRANTY. THIS CAR IS A PIECE OF JUNK AND WHEN YOU CALL FORD THEY ACT LIKE THEY DO NOT KNOW ANYTHING ABOUT HIS ISSUE, BUT IT IS EVERYWHERE. SO THEY RESET IT AND TOLD ME IT WILL GO OUT AGAIN PERMANENTLY AND HOPEFULLY I COULD GET IT TO THE SIDE OF THE ROAD. REALLY??? GIVE ME SOME ASSISTANCE IN GETTING IT REPAIRED. I HAVE HAD 10 NEW FORD PRODUCTS AND NEVER TROUBLE LIKE THIS. THIS IS ACTING LIKE MY CHEVY COBALT AND IT'S 7 RECALLS. RECALL IT ALREADY BEFORE IT'S TOO LATE FOR INNOCENT PEOPLE.