NHTSA Complaint #10786108 — 2015 CHRYSLER 200

ON SEPT 23, 2015 I TOOK MY CAR INTO ED VOYLES BECAUSE I HAD BEEN EXPERIENCING PROBLEMS WITH THE SHIFTING OF THE TRANSMISSION OF MY CAR. THE CHECK ENGINE LIGHT CAME ON AND THE TRANSMISSION WAS BUCKING AND JERKING WHILE DRIVING 30 MPH. I HAD TO THROW THE CAR IN NEUTRAL FOR IT TO STOP. THE SERVICE MECHANIC TEST DROVE MY CAR ON SEPT. 23 AND NOTED THAT IT WAS SHIFTING HARD BUT SINCE THERE WAS NOT AN OPEN RECALL FOR IT THEY COULD NOT FIX IT. ON OCTOBER 24, 2015 I RECEIVED A LETTER IN THE MAIL STATING THAT THE AN OPEN RECALL ON THE POWER DISTRIBUTION CENTER AND ELECTRICAL CONNECTOR. I TRIED TO SCHEDULE AN APPOINTMENT TO GET THIS PROBLEM FIXED WITH ED VOYLES (THE PLACE I PURCHASED THE CAR FROM) TO NO AVAIL. THEY INFORMED ME THAT CHRYSLER WAS NOT ACCEPTING ORDERS FOR THE PART THAT I NEEDED AND THAT THEY COULD NOT DO ANYTHING UNTIL CHRYSLER LET THEM ORDER PARTS. I JUST PURCHASED THIS CAR IN FEBRUARY 2015 AND IT SHOULD NOT BE DOING THIS AT ALL! THE RECALL STATES "THIS MAY RESULT IN AN ENGINE STALL OR A SHIFT TO NEUTRAL EVENT. EITHER OF THESE CONDITIONS MAY CAUSE A CRASH WITHOUT WARNING. THIS IS A SERIOUS PROBLEM AND MY SAFETY AND MY LIFE IS AT RISK AND THE DEALERSHIP IS NOT WILLING TO FIX IT. PLEASE HELP BEFORE I GET AN ATTORNEY INVOLVED FOR LEMON LAW VIOLATIONS IN THE STATE OF GA.