NHTSA Complaint #10786076 — 2008 SAAB 9-3 SEAT BELTS

Complaint Details

ODI Number	10786076
Vehicle	2008 SAAB 9-3
Component	SEAT BELTS
Date of Incident	October 15, 2015
Date Filed	October 26, 2015
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

WE RECEIVED A NOTICE ABOUT GM RECALL 14222/15027, THAT WE NEED TO TAKE OUR CAR TO A SAAB OFFICIAL SERVICE CENTER TO HAVE THE DRIVER'S SIDE SEATBELT REPLACED. WE LIVE IN BIRMINGHAM, ALABAMA, AND THERE IS NO SAAB OSC IN OUR STATE. I CONTACTED SAAB, AND WAS TOLD WE CAN ONLY TAKE THE CAR TO A SAAB OSC "AS THEY ARE THE ONLY ONES THAT HAVE ACCESS TO THIS PART AND CAN INSTALL, THEN COVER THE REPAIR AND THEN CLOSE OUT THE RECALL." THE NEAREST SAAB OSCS ARE IN CHATTANOOGA, TN (ABOUT 150 MILES AWAY) AND MARIETTA, GA (ABOUT 159 MILES). BEING FORCED TO DRIVE THIS DISTANCE, ESPECIALLY WITH AN UNSAFE SEATBELT, SEEMS LIKE AN ONEROUS BURDEN THAT SHOULD NOT BE PLACED ON THE OWNER. DO I HAVE ANY RIGHTS TO BE ABLE TO HAVE THE REPAIR DONE WITHIN A REASONABLE DISTANCE OF MY HOME?

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