NHTSA Complaint #10785814 — 2001 FORD WINDSTAR

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10785814
Vehicle	2001 FORD WINDSTAR
Component	STRUCTURE:BODY
Date of Incident	March 7, 2015
Date Filed	October 24, 2015
Mileage	137,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

IN MARCH 2015, I REPORTED TO FORD THAT THE REAR AXLE BROKE IN HALF WHILE DRIVING. WE HAD BEEN DRIVING DOWN THE INTERSTATE 10 MINUTES BEFORE GOING 70 MPH. IF IT HAD BROKEN THEN, MY HUSBAND AND TWO DAUGHTERS (13, 15) WOULD HAVE MOST CERTAINLY BEEN KILLED. HOWEVER, GOD SPARED US BECAUSE WE WERE ONLY GOING 30 MPH ON A SIDE STREET WHEN THE AXLE FAILED. WHEN I REPORTED IT, FORD TOLD ME THAT THE REAR AXLE RECALL ( I HAD PERFORMED IN 2012) WARRANTY HAD EXPIRED. ALSO, ANY PRIVATE MECHANICS I APPROACHED SAID IT WAS A FORD RECALL AND WOULD NOT PERFORM THE REPAIR. SO, AT 137,000 MILES WE JUNKED THE VEHICLE AT A JUNK YARD BECAUSE WE COULDN'T GET IT REPAIRED.

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