NHTSA Complaint #10785760 — 2005 FORD ESCAPE

AFTER HITTING POTHOLE A LOUD BANGING SOUND WAS HEARD COMING FROM REAR STORAGE AREA ON PASSENGER SIDE. VEHICLE WAS TAKEN TO SERVICE SHOP AND WAS SHOWN THAT REAR PASSENGER WHEEL WELL WAS COMPLETELY RUSTED OUT LEADING TO SHOCK TOWER BREAKING LOOSE FROM BODY AND PROTRUDING INTO THE REAR CABIN AREA. SERVICE MANAGER SAID THIS WAS LIKELY DUE TO CATASTROPHIC FAILURE OF BODY INTEGRITY IN THAT AREA AND STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE. HE ALSO STATED THAT HE HAD SEEN THIS ON OTHER 2005 FORD VEHICLES (WINDSTAR VAN). GIVEN THE CONSTRUCTION OF THE BODY THE SERVICE MANAGER STATED THAT THE AFFECTED PORTION WOULD NEED TO BE CUT OUT AND CUSTOM FABRICATED TO REPLACE THE CUT OUT AREA, LIKELY COSTING NEARLY AS MUCH AS THE VEHICLE IS WORTH.