NHTSA Complaint #10785713 — 2011 DODGE JOURNEY
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 10785713 |
| Vehicle | 2011 DODGE JOURNEY |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MN |
Consumer Description
SINCE THE DAY I BOUGHT THIS VEHICLE, 2013, I HAVE HAD NUMEROUS DEAD BATTERIES WHEN I WENT OUT TO START IT. AS WELL AS FLICKING DASH LIGHTS (BRIGHT THEN DIM AND BACK AGAIN, COMPLETELY RANDOM) WHILE DRIVING DURING THE DAY, EVENING, NIGHT, RAINING, AND SNOWING. THE FORD DEALERSHIP THAT WHICH I BOUGHT IT FROM, AND THE LOCAL CHRYSLER DEALERSHIP HAVE HAD MY VEHICLE MORE IN THE LAST TWO YEARS, THEN I HAVE. BOTH FORD & CHRYSLER DEALERSHIPS HAVE FOUND MULTIPLE ISSUES, BUT HAVE NOT FIXED ONE OF MY MAIN COMPLAINTS, THE DASH LIGHTS FLICKERING. BETWEEN THE TWO BUSINESSES THEY HAVE RE-BUILT THE TRANSMISSION, CHANGED THE THROTTLE BODY, WIRING HARNESS, RADIO, RADIATOR, MOTOR TRAIN CONTROL MODULE, INSTRUMENT PANEL, AND PUT A NEW BATTERY IN IT MANY TIMES, INCLUDING THE DAY I BOUGHT IT. A MECHANIC AT FORD HAD TOLD ME THAT THERE WAS ISSUES WITH THE JOURNEY BEFORE I BOUGHT IT. I REQUESTED A COPY OF ALL THE PAPERWORK THAT THE FORD DEALERSHIP HAD ON MY VEHICLE, AND TO MY SURPRISE THE PREVIOUS OWNER TRADED/SOLD (?) MY VEHICLE TO FORD THE DAY BEFORE I BOUGHT IT BECAUSE HE/SHE WAS GOING THROUGH THE SAME ISSUES WITH IT THE BATTERY BEING DEAD.
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