NHTSA Complaint #10785586 — 2008 HONDA ACCORD

SEVERAL YEARS AGO BACK IN 2011, WHEN PURCHASING THE CAR FROM ANOTHER OWNER, STILL UNDER WARRANTY, L COMPLAINED TO THE HONDA DEALERSHIP ABOUT THE CAR RUNNING OUT OF OIL MILES BEFORE THE NEXT OIL CHANGE AT 3000 MILES. I DID NOT KNOW WHERE THE OIL WAS GOING, THERE WERE NO LEAKS. I WAS TOLD THAT THERE WAS NOTHING ON RECORD, AND THERE WAS NOTHING THAT THEY COULD DO. I LEFT THE ISSUE, CHANGED MY OWN OIL, BECAUSE, L COULD NOT AFFORD TO HAVE THE OIL CHANGED EVERY 200 MILES. I HAD TO ADD A QUART EVERY 1000 MILES, UNTIL THE LIMIT WAS MEET TO CHANGE THE ENGINE OIL COMPLETELY. BASICALLY L LEFT THE PROBLEM ALONE. IN AUGUST 2015, L RECEIVED A LETTER FROM HONDA EXTENDING THE WARRANTY TO 125,000 MILES DUE THE AN OIL CONSUMPTION PROBLEM CAUSE BY BAD PISTONS. BASICALLY A MANUFACTURERS DEFECT. I CONTACTED HONDA USA AND WAS TOLD THAT EVEN THOUGH OUT OF WARRANTY, L SHOULD DO A OIL CONSUMPTION TEST. I DID THIS. THE CAR BURNED 2.2 QUARTS IN 1975 MILES. IT WAS DETERMINED BY THE DEALER THAT THE PISTONS NEEDED TO BE REPAIRED. ON 10-23-15 AT 11:47 AM, HONDA CONTACTED ME AND TOLD ME THAT SINCE MY CAR IS NOW 8000 MILES OUT OF WARRANTY, THAT THERE WAS NOTHING THEY COULD DO, AND THE REPAIRS WAS ON ME TO DO AT MY EXPENSE. I FIND THIS TO BE VERY TROUBLESOME SINCE IT IS NOT AN ISSUE THAT L STARTED, BUT IT IS A PROBLEM FROM HONDA, WHEN THE CAR WAS MADE. I AM VERY UPSET OVER THIS, AND L AM CONTACTING YOU TO SEE IF L HAVE ANY GROUNDS TO FIGHT THIS MATTER. I USE MY CAR FOR WORK, AND L LOVE IN THE SOUTH, AND HAVE TO DRIVE TO WORK EVERY DAY. SO MILEAGE DOES ACCUMULATE. HOWEVER, THIS ISSUE SHOULD NOT HAVE BEEN AN ISSUE HAD HONDA WOULD HAVE RECOGNIZED THIS PROBLEM EARLIER OR DONE SOMETHING BEFORE THE CARS THAT WERE PURCHASED IN 2008, COULD HAVE BEEN COVERED SINCE THE TIME GOES BACK THE FURTHEST. I THANK YOU IN ADVANCE FOR WHATEVER YOU CAN DO IN THIS SITUATION. ATTACHED IS THE LETTER FROM HONDA. *TR....UPDATED 12/02/15 *BF' CONSUMER STATED THAT THEY WILL DO NOTHING MANUFACTURE DEFECTED CAR IS OUT OF WARRANTY. UPDATED 05/22/18*JB