NHTSA Complaint #10785573 — 2005 CHRYSLER PACIFICA

MY MECHANIC INFORMED ME THAT THE ENGINE CRADLE ON MY CAR IS COMPLETELY ROTTED OUT AND IS A SERIOUS ISSUE WHICH IS A FATALITY HAZARD. HE GAVE ME A COPY OF CHRYSLER "EXTENDED WARRANTY PERIOD" WRITTEN NOTICE FOR THIS ISSUE FOR PACIFICA MODEL YEARS 2004-2005. I CALLED THEM AND THEY STATED THAT I'M NOT COVERED BECAUSE MY CAR WAS BUILT IN 8/04 AND NOT BETWEEN 3/04-4/04. THE NOTICE DOES NOT STATE THAT THE CARS NEED TO BE BUILT IN A PARTICULAR MONTH. THEIR STATEMENT MAKES NO SENSE TO ME AND I THINK THEY ARE LYING. ALL OF THE SIGNS OF THEIR NOTICE IS WHAT I HAVE HAVE BEEN EXPERIENCING FOR OVER A YEAR, THE "CORROSION RESULTING IN DRIVABILITY VIBRATION AND/OR SHAKE." COULD YOU PLEASE HELP ME I LOVE MY CAR BUT CAN'T AFFORD THE REPAIR COST AND THEY NEED TO STAND BY THEIR AWARENESS OF THE DEFECT AND WRITTEN WARRANTY COVERGE NOTICE. THE NOTICE IS LABELED AS "[XXX]". THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR