NHTSA Complaint #10785355 — 2013 FORD F-250

TL* THE CONTACT OWNS A 2013 FORD F-250. THE CONTACT STATED THAT THE VEHICLE HAD A BENT FRAME, WHICH RESULTED IN A SHAKE IN THE STEERING WHEEL. THE FAILURE WAS NOTICEABLE UPON STARTING THE VEHICLE AT SPEEDS APPROXIMATELY 65 MPH. IN ADDITION, THE VEHICLE VEERED INDEPENDENTLY WHEN IT STRUCK A BUMP. THE VEHICLE ALSO HAD A BENT FRAME. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BENT FRAME RESULTED IN FAILURE WITH THE STEERING. THE VEHICLE HAD ALIGNMENTS, THE TIRE WAS REPLACED, AND THE STEERING STABILIZED; HOWEVER, THE FAILURE RECURRED. THE TECHNICIAN ALSO DIAGNOSED THAT THE BENT FRAME WAS ACCEPTABLE AND DID NOT NEED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. THE VIN WAS NOT PROVIDED.