NHTSA Complaint #10785354 — 2009 DODGE JOURNEY AWD ELECTRICAL SYSTEM

Complaint Details

ODI Number	10785354
Vehicle	2009 DODGE JOURNEY AWD
Component	ELECTRICAL SYSTEM
Date of Incident	May 14, 2013
Date Filed	October 22, 2015
Mileage	55,888 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

MY 2009 DODGE JOURNEY VEHICLE IS POSSESSED AS IT SOMETIMES LEAVES US STRANDED AFTER RUNNING OUT ON A SHORT ERRAND, SO AFTER STOPPING AND PARKING THE VEHICLE FOR SHORT PERIOD OF TIME THEN IT WILL NOT START. WE'VE TRIED TO ELECTRICALLY JUMP THE BATTERY BUT THIS HAS NO EFFECT. IT SEEMS IF YOU GIVE IT SOME TIME, PERHAPS TO COOL OFF LIKE 30 MINUTES THE CAR WILL START AGAIN. WE'VE REPLACED THE BATTERY THREE (3) TIMES IN THE PAST 18 MONTHS BUT THE PROBLEM CONTINUES. THE ELECTRICAL POWER WINDOWS WILL NOT OPEN BUT THEN THEY DO. THE FOBIX KEY'S KEYLESS ENTRY DOES NOT WORK SOMETIMES, THE PARKING LIGHTS ARE FOUND ON WHEN EVERYTHING IS OFF. THE WIRELESS IGNITION NODE AND IT'S MATCHING FOBIX KEYS HAVE BEEN REPLACED THREE TIME TO NO AVAIL.

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