NHTSA Complaint #10785290 — 2009 NISSAN ROGUE

TL* THE CONTACT OWNS A 2009 NISSAN ROGUE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE MADE AN ABNORMAL RUMBLING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIRES MAY BE THE CAUSE OF THE FAILURE. THE TIRES WERE ROTATED, BUT THE RUMBLING NOISE WAS STILL PRESENT. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC FOR A SECOND OPINION WHERE IT WAS DIAGNOSED BY THE TECHNICIAN THAT THE TIRES WERE NOT THE ISSUE; HOWEVER, THE MOTOR WAS MOVING WHEN THE VEHICLE WAS ON. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AXLE NEEDED TO BE REPLACED. THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO STATED THAT THE DEALER NEVER PERFORMED THE REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 68,000.