NHTSA Complaint #10785239 — 2010 NISSAN ALTIMA

NISSAN IS AWARE OF THE PROBLEMS WITH THE CVT TRANSMISSION. NISSAN EXTENDED THE CVT WARRANTY TO 120,000 HOWEVER FAILED TO NOTIFY THE CONSUMER. MY VEHICLE STARTED WHINING, HEATING UP, WENT INTO FAIL SAFE MODE AND WITHOUT ANY WARNING LIGHTS IT SLOWED DOWN MY VEHICLE TO A COMPLETE STOP PUTTING MY LIFE IN DANGER WHILE DRIVING IN TRAFFIC AROUND BLIND CORNERS. IT'S A SAFETY AND SERIOUS CONCERN DUE TO FAULTY TRANSMISSION. NISSAN CORPORATION ADMITTED THERE IS A PROBLEM BY EXTENDING THE WARRANTY BUT REFUSE TO RECALL THE CVT TRANSMISSION. I CONTACTED NISSAN PUBLIC AFFAIRS AND WAS TOLD IT WAS NOT IN THEIR POLICY TO NOTIFY THE CONSUMER OF EXTENDED WARRANTY. I HAD PURCHASED THE EXTENDED WARRANTY TO 100,000 IN GOOD FAITH YET NISSAN FAILED TO CONTACT ME TO NOTIFY ME OF THIS ISSUE. I HAVE DOCUMENTS TO PROVE THAT I TOOK MY VEHICLE FOR THESE SYMPTOMS BEFORE THE 120,000 YET NISSAN WILL NOT HONOR THE PROOFS BECAUSE THEY SAID I FAILED TO TAKE IT TO A NISSAN CERTIFIED DEALERSHIP. I WAS OVER THE 100,000 MILES THEREFORE, I COULDN'T AFFORD TO TAKE IT THE DEALERSHIP. IT WASN'T UNTIL I STARTED DOING RESEARCH I REALIZED THERE WERE A LOT OF CONSUMERS DEALING WITH THE SAME ISSUES I WAS HAVING. IT 'S UNACCEPTABLE THAT NISSAN WILL GET AWAY WITH NOT RECALLING THIS FAULTY CVT TRANSMISSION. NISSAN ADVISED ME TO TAKE MY VEHICLE TO A CERTIFIED DEALERSHIP TO HAVE IT DIAGNOSED. JIM CLICK NISSAN IN TUCSON, AZ FOUND THE CODES NISSAN WAS LOOKING FOR AND CHARGED ME $731.00 TO INSTALL A TRANSMISSION OIL COOLER WHICH WOULD SOLVE THE SYMPTOMS. I CONTACTED NISSAN ONCE AGAIN AND THEY REFUSED TO COVER THE COST, THEY TOLD ME I WAS OUT OF THE 120,000 MILES AND BASICALLY OUT OF LUCK. I AM OUT $731.00 AND MY VEHICLE IS STILL HAVING THE SAME SYMPTOMS I WAS HAVING BEFORE NEEDS TO BE HELD ACCOUNTABLE AND MAKE THE CVT TRANSMISSION SAFE. NO ONE'S LIFE SHOULD HAVE TO PAY THIS PRICE! THANKS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).? *JB