NHTSA Complaint #10785211 — 2012 FORD FIESTA

I HAVE HAD CONSISTENT PROBLEMS WITH THE DUAL AUTOMATED CLUTCH TRANSMISSION(POWERSHIFT) IN THIS VEHICLE...SOME OF THE SYMPTOMS INCLUDE SHUDDERING, HESITATION, GEAR CLANGING, GRINDING, AND BUCKING OF THE VEHICLE (WHICH I BELIEVE ARE DIRECTLY RELATED THE CAR'S TRANSMISSION). THESE SYMPTOMS HAVE AT TIMES DANGEROUSLY IMPACTED MY ABILITY TO CONTROL THE VEHICLE DURING NORMAL DRIVING CONDITIONS. I HAVE MADE SEVERAL ATTEMPTS WITH THE DEALERSHIP AND CAR MANUFACTURER TO GET THESE ISSUES RESOLVED, AND THEIR ATTEMPTS HAVE BEEN DISAPPOINTING AND INEFFECTIVE THUS FAR. I AM CURRENTLY INVOLVED IN THE THIRD ATTEMPT TO GET THESE ISSUES RESOLVED WITH THE DEALERSHIP...THIS IS ALSO THE SECOND ATTEMPT OF THE DEALERSHIP TO CORRECT THE PROBLEMS BY REPLACING SEVERAL FAILING COMPONENTS IN TRANSMISSION. I DON'T FEEL CONFIDENT THAT THESE ISSUES CAN BE RESOLVED. I FEEL UNSAFE DRIVING THIS VEHICLE. THE ABOVE MENTIONED SYMPTOMS OCCUR INTERMITTENTLY WHILE THE CAR IS IN MOTION AND IN STOP AND GO TRAFFIC.