NHTSA Complaint #10783530 — 2007 DODGE RAM 2500

THE TIPM (TOTAL INTEGRATED POWER MODULE) FAILED WHILE THE VEHICLE WAS BEING DRIVEN. THE VEHICLE LOST STEERING CONTROL, AND BRAKING CONTROL WHEN THE TIPM FAILED TO WORK. THE ENGINE DIED, WHILE IN MOTION, CAUSING A VERY DANGEROUS SITUATION. IN RESEARCHING THE TIPM ISSUES, I HAVE FOUND THAT THERE HAVE BEEN SEVERAL RECALLS AND A CLASS ACTION LAWSUIT AGAINST CHRYSLER FOR TIPM FAILURES. WHEN I CONTACTED THE DODGE CUSTOMER SERVICE CENTER ON OCTOBER 19, 2015, I WAS TOLD THAT SINCE THE VEHICLE WAS OUT OF WARRANTY, THEY WERE NO LONGER RESPONSIBLE FOR THE VEHICLE. THE CUSTOMER SERVICE REPRESENTATIVE STATED THAT HE WAS UNAWARE THERE WAS AN ISSUE WITH THE TIPM MODULE. THIS IS AN OUTRAGE THAT DODGE WONT EVEN ACKNOWLEDGE THE ISSUE, OR ATTEMPT TO MAKE IT RIGHT WITH CONSUMERS WHO EXPERIENCE ISSUES WITH THE MODULE. IT IS VERY UNFORTUNATE THAT SOMEONE WILL HAVE TO BE HURT OR KILLED BEFORE CHRYSLER WILL BE HELD RESPONSIBLE FOR THEIR KNOWN FAULTY PARTS. THE ISSUE WITH THIS PART IS THAT IT RUNS ALL OF THE MAJOR ELECTRICAL COMPONENTS OF THE VEHICLE, AND ITS FAILURE CAN OCCUR WHILE THE VEHICLE IS IN MOTION, WHICH HAPPENED WHEN MY WIFE AND 9 YEAR OLD SON WERE DRIVING DOWN THE STREET. ONCE THIS PART FAILS, THERE IS NO OTHER OPTION THAN TO REPLACE IT, AND WITHOUT THE TIPM, THE VEHICLE IS INOPERABLE. HOPEFULLY CHRYSLER / DODGE WILL REALIZE THE ERROR OF THEIR WAYS, AND RECALL ALL OF THESE FAULTY UNITS BEFORE SOMEONE IS HURT.