NHTSA Complaint #10783460 — 2010 MINI COOPER S
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 10783460 |
| Vehicle | 2010 MINI COOPER S |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 65,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NJ |
Consumer Description
PURCHASED CAR APRIL 2014 W 46,000 MILES. WARRANTY HISTORY SHOWED VALVE GASKET REPLACED. AT 64000 MILES DEALER SAYS IT NEEDS TO BE REPLACED AGAIN. NOT TOLD AT PURCHASE - AT MINI DLR - THAT CAR CONSUMES A QUART OF OIL EVERY 700 MILES WHICH I WAS JUST TOLD BY LOCAL SERVICING DEALER THAT THEY CONSIDER THAT NORMAL. LEAK AT GASKET CONTRIBUTES TO AIR INFILTRATION AND POOR OIL CONSUMPTION I WAS TOLD. I WOULD NOT HAVE PURCHASED THE CAR KNOWING THIS. IT ADDS CONSIDERABLY TO THE OPERATING COSTS. AFTER TELLING SERVICING DLR THIS WEEKEND THAT I KNEW THE CAR HAD ALREADY HAD VALVE COVER GASKET REPLACED, HE SAID HE WOULD COVER 75% OF OVER $800 COST. HE OBVIOUSLY KNEW THAT IT DIDN'T OR SHOULDN'T NEED THAT WORK SO SOON AFTER BEING DONE. THE MINI DEALERS ARE THIEVES AND WITHHOLD VITAL INFORMATION. THE STRUT MOUNT APPARENTLY IS ALSO "DOMED" WHICH SPEAKS TO STRUCTURAL INTEGRITY OF THIS CAR. I WOULD NEVER RECOMMEND A MINI TO ANYONE AND FEEL THEIR PRACTICES ARE COMPLETELY UNETHICAL AND THE BUILD QUALITY IS SUBSTANDARD TO WHAT IS CONSIDERED NORMAL. WHO NEEDS TO HAVE THE VALVE COVER GASKETS REPLACED TWICE IN UNDER 65,000 MILES? WHO HAS TO GO AND BUY OIL EVERY MONTH AND A HALF? THE LAST CAR I OWNED THAT NEEDED THAT WAS A 20 YEAR OLD 1975 PONTIAC WITH OVER 100K. MILES. GARBAGE.
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