NHTSA Complaint #10783260 — 2004 HONDA CR-V

FOR THE LAST 3 YEARS WE HAVE HAD THREE (3) MAIN ISSUES WITH THIS VEHICLE, 1) AIR BAG SRS LIGHT HAS BEEN ON, 2) THE FRONT PASSENGER WINDOW WILL NOT ROLL DOWN AND 3) THE AIR CONDITIONING SYSTEM HAS NOT OPERATED. FROM THE BEGINING I HAVE CHECKED ON RECALLS/ CAMPAIGNS FOR THESE ITEMS AND THE ONLY RECALL WE RECEIVED FOR THIS VEHICLE VIN # WAS THE AIR BAG RECALL (BTW WE TOOK IT IN FOR THE RECAL AND THE SRS LIGHT IS STILL ON). WHEN YOU LOOK ON HONDA'S WEBSITE TO CHECK FOR RECALLS NO OTHER ISSUES COME UP WITH MY VIN#, YET IF YOU LOOK THE VEHICLE UP BY THE MODEL AND YEAR, A WHOLE LIST OF "CAMPAIGNS" COME UP UNDER THIS VEHICLE. MY VEHCILE HAS HAD THE SAME PROBLEMS AS THE SAID MAKE AND MODELS FOR YEARS. I FILED A COMPLAINT WITH HONDA AMERICA (CASE # 04205532) THIS MORNING AND SPOKE WITH "SERINITY" OF THE PRODUCT CONCERN SECTION OF HONDA AMERICA AND BASICLLY SHE IS TELLING ME BECAUSE MY PARTICILAR VEHCILE WAS MANUFACTURED IN JAPAN (VIN # STARTING WITH A "J") THAT NO RECALLS APPLY TO ME. BUT YET I AM HAVING THE SAME ISSUES WITH MY VEHICLE OF THE SAME MODEL AND YEAR. HONDA BASICALLY HAS STATED THAT THEY CANNOT OFFER ANY HELP ON THIS MATTER. PLEASE NOTE, THERE ARE OTHER SAFETY "CAMPAIGNS" THAT I NEVER GOT NOTICES, SUCH AS WIRING HARNESSESS. I TOOK MY VEHICLE INTO A NON-DEALER MECHANIC FOR AIR-CONDITIONING SERVICES AND THEY STATED TO ME 2 + YEARS AGO THAT THIS VEHICLE IS KNOWN TO HAVE A MAJOR DEFECT IN THE AC CLUTCH ON THE AC PUMP WAS DESIGNED TOO CLOSE TO THE ENGINE AND THUS HEATS UP AND SHATTERS INTO MANY PIECES AND FLOWS THOUGH THE WHOLE AC SYSTEM THUS REQUIRING THAT THE WHOLE AC SYSTEM IS REQUIRED TO BE REPLACED (HONDA SERVICE BULLETIN # 12-072). HONDA HAS ISSUED A CAMPAIGN INCREASING THE AC SYSTEM WARRANTY TO 10 YEARS/ 100,000 MILES, BUT AGAIN THIS DOES NOT APPLY TO MY VEHICLE, YET I HAVE THE SAME EXACT ISSUES ON MY VEHICLE. PLEASE HELP ON THIS MATTER.